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Manage your accountStep 4 of 110:15 video

Turn on multi-factor authentication

Add a second step when you sign in, using an app, an emailed code or a passkey.

Multi-factor authentication makes your account much harder to break into: after your password, you also prove it’s you with your phone, your email or your device. You can set up more than one method and choose between them when you sign in. Some organisations require it; if yours does, SimplyDo asks you to set up a method before you can carry on.

  1. In your settings, open Email & Security from the side menu.

  2. Under Multi-factor authentication, click Set up authenticator app. A window shows a QR code.

  3. Open an authenticator app on your phone, such as Google Authenticator or Microsoft Authenticator, and scan the QR code. Type the six-digit code the app shows and click Verify.

  4. SimplyDo shows you ten recovery codes. Click Download codes or Copy codes and keep them somewhere safe, then click I have saved my codes. The authenticator app is now Enabled.

From now on, after your password SimplyDo asks for the code from your app. If you lose your phone, sign in with one of your recovery codes instead; each one works once.

To turn a method off, click Disable authenticator app, Disable email verification or Remove passkey and enter your password. If you sign in with single sign-on, you won’t see these settings: your organisation’s sign-in page handles this. See Accounts that use single sign-on.