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Configure organisation emailStep 2 of 30:15 video

Set a reply-to address and banner

Choose where replies to SimplyDo emails go, and add a banner to every email.

When someone replies to an email from SimplyDo, the reply goes to support@simplydo.co.uk unless you change it. Setting your own address, such as your innovation team’s mailbox, means replies reach you instead.

  1. In the admin area, open Settings from the side menu, then the Email tab.

  2. Under Reply-To Address, enter the address replies should go to, for example ideas@example.com.

  3. Click Save email. Reply to email saved confirms the change.

  4. Under Email banner image, click Change banner image.

  5. Click click to browse and pick a wide image, about 1280 × 200 pixels. It’s saved straight away and shows at the top of every email.

To go back to the default, click Reset next to the reply-to address, or Remove next to the banner. Emails always use your colours and icon.