When someone replies to an email from SimplyDo, the reply goes to support@simplydo.co.uk unless you change it. Setting your own address, such as your innovation team’s mailbox, means replies reach you instead.

1. 1

   In the admin area, open Settings from the side menu, then the Email tab.

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2. 2

   Under Reply-To Address, enter the address replies should go to, for example ideas@example.com.

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3. 3

   Click Save settings in the toolbar at the top of the page. Reply to email saved confirms the change.

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4. 4

   Under Email banner image, click Change banner image.

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5. 5

   Click click to browse and pick a wide image, at least 1280 pixels wide.

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6. 6

   In Crop banner image, drag the image to choose which part the banner shows, and zoom with the slider if you need to. Click Save: the banner is saved straight away and shows at the top of every email.

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To show a different part of the banner, click Re-crop. To go back to the default, click Reset next to the reply-to address, or Remove under the banner. Emails always use your colours and icon.