When someone sends you a direct message, a number appears on the envelope at the top of the page. It counts the chats with messages you haven’t read.

1. 1

   Click the envelope. Chats with new messages are marked New, with the start of the latest message.

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2. 2

   Click a chat to open it at the bottom of the screen and read the whole conversation.

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3. 3

   Write your reply and click the send button.

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4. 4

   To see all your chats, open the envelope again and click View all messages. Your messages lists every chat, newest first. Use Search for a message to find an older one.

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Chats stay open at the bottom of the screen as you move around SimplyDo. Use the buttons at the top of a chat to shrink or close it.

Update notification settings on the Your messages page takes you to where you choose whether new messages also reach you by email or on your phone.