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Reset a forgotten password

Get an email with a link to choose a new password.

  1. On your organisation’s sign-in page, type your email address and click Continue.

  2. Click Forgotten your password?.

  3. Check that your email address is right and click Send email. A message confirms that the email is on its way, and you’re taken back to the sign-in page.

You’ll get an email with a link to reset your password. Open it, choose a new password, then sign in with it. If the email doesn’t arrive within a few minutes, check your spam or junk folder.

If your organisation uses single sign-on, you don’t have a SimplyDo password to reset. Ask your IT team instead.