Is your idea not downloading as a PDF? First I will show you how to download the idea and where the problem arises.
To download your idea as a PDF please go to the ideas page then select the idea you wish to download. From here you need to click the 'Preview Submission' button located at the top left of the screen.
After clicking preview submission you can download the pdf by clicking the button that can be seen in the image below, located next to the button labelled 'Pin to Challenge'.
If you complete this step and for some reason nothing happens, you may have a popup blocker installed on the computer which is blocking the download. Please try to download again and look towards the top right of the screen to see where it is being blocked. Once you find it then allow the download to complete.
This should resolve the issue, if it does not then please do not hesitate to get in touch with us in the support window.